Answerly

Overview

Answerly lets you train your AI chatbot with different data sources to create a subject expert that can respond to any customer support query.

You’ll be able to import online data from your website and knowledge base to train it on your business’ specific information.

This feature also lets you import unpublished data from Google Docs or PDFs so you can train your chatbot for internal use.

Answerly makes it easy to update your AI chatbot’s knowledge with snippets of information that aren’t reflected on your website or documents.

That means you can notify your chatbot about scheduled downtime or other issues to keep site visitors in the loop.

Plus, you can upload screenshots of settings and features with a short description, giving your chatbot visual aids to share with customers.

Answerly is also packed with tons of customization options that let you easily change the look and feel of your AI chatbot.

Now you’ll be able to add your logo and colors to the widget to help it blend in with the rest of your website.

And you can set the tone or personality of your AI chatbot, ranging from humorous to serious, to create a better customer experience.

Best of all, Answerly can analyze and identify gaps in your information to point out customer support questions it can’t answer yet.

You can quickly fill in these gaps with short answers right inside your dashboard, so you don’t have to go through the hassle of updating source docs.

Since you’ll be able to implement a chatbot that can literally answer any query, you can finally streamline your customer support grind.

Contrary to popular opinion, having a know-it-all on your team would be a huge lifesaver. (“Ooh, I know the answer! I’m raising my hand! Call on me!”)

That’s why Answerly lets you train your AI chatbot, update it with important info on the fly, and identify knowledge gaps for excellent customer service 24/7.

Give your customers the right answers.

Get lifetime access to Answerly today!

Plans & features

• Lifetime access to Answerly
• All future Pro Plan updates
• If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
• No codes, no stacking—just choose the plan that’s right for you
• You must activate your license within 60 days of purchase
• Ability to upgrade between 5 license tiers while the deal is available
• Ability to downgrade between 5 license tiers within 60 days of purchase
• GDPR compliant
• Previous AppSumo customers will be grandfathered into the new feature limits
• Previous AppSumo Answerly customers who purchased Answerly can upgrade their license to increase their feature limits
• An open API key is required to used Answerly
• All widget settings and assistant customization
• No Answerly branding
• Import knowledge base
• Import docs/PDF
• Contact form and discover content
• Answers with pictures and links
• Link and QR Code sharing
• Workspace collaboration
• Webhooks
• Chatbot SDK