Overview
Manage and optimize customer interactions with the intuitive dashboard: The comprehensive dashboard provides a unified view of your customer interactions, helping you to track chatbot performance, identify top customers, spot trends, and gain insights into customer satisfaction.
Automate, engage, and gather feedback to boost customer satisfaction and drive sales: Our AI-powered chatbot will help you handle routine tasks, proactively engage with customers, and collect valuable feedback.
Explore the top benefits of using CX Genie for your online business:
CX Genie offers a 24/7 virtual agent to handle e-commerce customer service, which can be created easily with one click.
The platform works with multiple data sources, ensuring the chatbot can access diverse information for comprehensive and accurate responses. Upload all the data that you have, interact with the chatbot in the voice you want it to use, and watch your chatbot get smarter by the minute!
You can easily book a demo with our support team for any inquiries or technical issues you might have.
We're committed to providing exceptional support, ensuring that every single customer receives the best possible assistance to fully utilize their chatbot's capabilities and achieve remarkable results.
Experience the power of CX Genie today and revolutionize your customer experience journey.
Don't miss out on the opportunity to enhance satisfaction, streamline operations, and drive revenue growth.
Join CX Genie now and embark on a journey towards exceptional customer success!
Plans & features
- Lifetime access to CX Genie
- All future Pro Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 3 license tiers while the deal is available
- Ability to downgrade between 3 license tiers within 60 days of purchase
- Install chatbot on your website
- Hybrid chat mode for agent with AI recommendation
- Install chatbot on mobile app
- Usage reports
- API & SDK access
- Multiple functions with message flow
- All integrations (& future added integrations)
- Multiple data sources
- AI model: ChatGPT-4
License Tier 1
Includes:
- 10,000 conversations per month
- 50 document limit for AI knowledge
- 20 chatbots
- 5 team members
- Custom branding
- Bring your own API key
License Tier 2
Includes:
- 25,000 conversations per month
- Unlimited document limit for AI knowledge
- 50 chatbots
- 20 team members
- Custom branding
- Bring your own API key
License Tier 3
Includes:
- 50,000 conversations per month
- Unlimited document limit for AI knowledge
- Unlimited chatbots
- Unlimited team members
- Custom branding
- Bring your own API key