Create your own knowledge base and train AI chatbots to provide better customer support
Overview
Docsie is an AI-powered documentation platform that helps you create a knowledge base and train AI chatbots to tackle customer support.Docsie makes it easy to create product guides, user manuals, and SOPs to support your customers and employees.
Create product guides, user manuals, and SOPs for your customers and employees.
With all this new documentation, you can build an interactive knowledge base that’s outfitted to match your branding.
Want to offer 24/7 customer support? This platform lets you turn documentation into intelligent AI chatbots with one click.
You can also deploy an in-app help center and support ticket management system to enhance customer service without third-party platforms.
With Docsie, you can quickly create documentation, build a knowledge base, convert docs into AI chatbots, and launch an in-app help center.
Level up your support resources.
Get lifetime access to Docsie today!
Plans & features
- Lifetime access to Docsie
- All future Standard Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 5 license tiers while the deal is available
- Ability to downgrade between 5 license tiers within 60 days of purchase
- GDPR compliant
- Only for new Docsie users who do not have existing accounts
- To use Docsie, you need a business email domain
- Unlimited content and pages
- Custom branding, CSS customization, and custom JavaScript
- Shelf, book, article templates, and file manager (media)
- Password protect knowledge base
- Use Google Analytics and web analytics
License Tier 1
Includes:
- 3 team accounts
- 1 workspace(s)
- 1 web documentation portal(s)
- 1 custom domain(s) with SSL
- 1 published version(s)
- 1 published languages
- 3 GB storage
- Public knowledge base
License Tier 2
Includes:
- 5 team accounts
- 3 workspace(s)
- 3 web documentation portal(s)
- 3 custom domain(s) with SSL
- 3 published version(s)
- 3 published languages
- 3 GB storage
- Public knowledge base
License Tier 3
Includes:
- 15 team accounts
- 5 workspace(s)
- 5 web documentation portal(s)
- 5 custom domain(s) with SSL
- 5 published version(s)
- 5 published languages
- 50 GB storage
- Public & Private knowledge base
- 1 Bring Your Own Key chatbot(s)
- 1 Secure manual deployments with unlimited viewers
- 1 in-app help center deployment(s)
- Bring Your Own Key AI translations and AI content skills
- Content audits
- Customers can log support tickets through in-app help center
- Access to API and Webhooks
License Tier 4
Includes:
- 40 team accounts
- 25 workspace(s)
- 25 web documentation portal(s)
- 25 custom domain(s) with SSL
- 10 published version(s)
- 10 published languages
- 100 GB storage
- Public & Private knowledge base
- 5 Bring Your Own Key chatbot(s)
- 5 Secure manual deployments with unlimited viewers
- 5 in-app help center deployment(s)
- Bring Your Own Key AI translations and AI content skills
- Content audits
- Customers can log support tickets through in-app help center
- Access to API and Webhooks
License Tier 5
Includes:
- 90 team accounts
- 75 workspace(s)
- 75 web documentation portal(s)
- 75 custom domain(s) with SSL
- 15 published version(s)
- 15 published languages
- 100 GB storage
- Public & Private knowledge base
- 15 Bring Your Own Key chatbot(s)
- 10 Secure manual deployments with unlimited viewers
- 10 in-app help center deployment(s)
- Bring Your Own Key AI translations and AI content skills
- Content audits
- Customers can log support tickets through in-app help center
- Access to API and Webhooks