Hive Support

Managing customer support can feel like herding cats — tickets get lost, response times lag, and your team is constantly playing catch-up.

This chaos not only frustrates your customers but also drains your support agents leading to burnout and inefficiency.

Multiply that by however many sites, products, or clients you manage. 🤯

Unfortunately, the SaaS-based solutions have costly plans, are pay-per-user, and require yet another upgrade for that one feature you need. Before you know it, you’re paying hundred$ or thousand$ per month for a helpdesk. 💰 And worse, they control your data, will increase prices over time, and leave you dependent on them. ❌

Enter Hive Support, the AI-powered helpdesk, chatbot, and live chat solution for WordPress that streamlines ticket management, automates responses, and provides insightful analytics while giving you full control, extensibility, and privacy.

Helpdesk / Ticketing

Just like Helpscout, Freshdesk, Zendesk but in a WordPress plugin. No monthly fees, no pay-per-user, no b.s.

AI Chatbot​

Leverage AI to provide instant and accurate responses to customer inquiries.

Live Chat

Easily chat with your customers plus manage and track support tickets from a user-friendly interface.​

Automated Responses​

Automate replies with customizable templates to save time and ensure consistency.​

Custom Ticket Fields

Tailor ticket fields to your needs with various customizable elements.

Self Hosted / Full Control

Self-host on WordPress to maintain control of your data and privacy.