TrustMate.io

Overview

Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier.

Automate your review requests and get high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system.

Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster.

TrustMate.io is available in 20 languages, including English, Spanish, French, and German, so you can reach the global audience you deserve!

The tool is fully localized in your dashboard and beyond, offering entire communications with your customers as well as a built-in Hint System—all in your preferred language.

The real estate on your website is valuable, so make sure every inch of space counts. (Thanks, Property Brothers!)

Because user-generated content in TrustMate.io reviews is only indexed on your website, you'll be able to maximize your SEO potential with valuable copy and keep the love in-house.

This unique content helps move your site to a higher position in search engine rankings, getting more eyes and traffic on your page.

You'll also be able to allow customers to view ratings and reviews while they shop without ever needing to leave your site!

Plus, TrustMate.io integrates with platforms like Shopify, WooCommerce, PrestaShop, Magento, and OpenCart to create a seamless user experience.

With the TrustMate.io intelligent feedback form, you can get detailed comments from your customers instead of run-of-the-mill reviews.

The auto-suggest feature makes it easy for your customers to leave reviews, so you’ll have even more content to choose from.

Users can compose and complete 200+ character reviews in just a few clicks, which means you'll finally get the reviews you’ve always dreamed about.

Once you get responses, showcase all your ratings and reviews on your site with a variety of customizable widgets. (Way better than the perfect attendance award on your mom’s fridge!)

Got a negative review? It happens to the best of us (so don’t mail out that Howler just yet).

If a customer leaves a negative review, you can reach out through TrustMate.io’s mediation feature.

Negative reviews are hidden while you chat with unsatisfied customers, so you can solve disputes and reach an agreement.

And once the issue is resolved, customers can withdraw negative reviews without your public perception being affected.

You can see all your review data in a friendly, readable format with TrustMate.io reports. (Pivot tables, begone!)

Watch the progress from your feedback requests, respond to unfavorable reviews, and improve your sales processes with buyer information.

Want to do even more with your reviews? TrustMate.io also lets you ask your customers custom questions and create surveys with open-ended questions, multiple choice options, and ratings.

Customer reviews are the best way to provide social proof for your brand—but collecting them is as easy as getting random objects out of your dog’s mouth. (“Spit it out now, Toby!”)

With TrustMate.io, you can simplify the review process for your customers and let everyone see why your business is awesome.

Show your website some love—straight from your customers.

Get lifetime access to TrustMate.io today!

Plans & features

• Lifetime access to TrustMate.io
• All future TrustPRO Plan Plan updates
• You must redeem your code(s) within 60 days of purchase
• Stack up to 10 codes
• GDPR compliant
• Available for new TrustMate.io users and returning AppSumo purchasers
• Previous AppSumo customers who purchased TrustMate.io can buy more codes to increase their feature limits
• Previous AppSumo customers will be grandfathered into the new feature limits
• Each additional code stacked beyond code 5 adds 5 websites and 200,000 unique visitors per month per code
• Review collection
• Email configuration
• Showcasing reviews
• Google stars
• SEO rocket
• Mediation
• Comments
• Business card
• Reports and statistics
• Alerts
• Google Shopping integration
• Review tagging
• A/B testing
• Reputation manager
• Q&A module